jiliasa Casino – Privacy Policy

jiliasa Casino is committed to protecting the privacy and personal data of all Filipino players and visitors who use our platform. This Privacy Policy has been prepared in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

This Policy applies to all personal data collected through jiliasa.club, any related mobile applications, customer support channels, and any other service operated by jiliasa. It governs data collected whether you are a registered player, a prospective player, or simply a visitor to our website.

jiliasa acts as the Personal Information Controller (PIC) in respect of data collected through the platform. Where jiliasa engages third-party service providers to process data on its behalf, those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements consistent with RA 10173 requirements.

jiliasa collects personal data in the following categories:

jiliasa does not collect sensitive personal information as defined under RA 10173 (such as health data, racial or ethnic origin, or political opinions) except where expressly required for responsible gaming or AML compliance purposes and only with your explicit consent.

jiliasa processes your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your jiliasa account, including identity verification and authentication
• Service delivery: Processing deposits and withdrawals, delivering game services, crediting bonuses, and providing customer support
• Regulatory compliance: Meeting PAGCOR licensing obligations, AML (Anti-Money Laundering Act, RA 9160) reporting requirements, and NPC data processing obligations
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and applying self-exclusion or account restriction tools where appropriate
• Fraud prevention and security: Detecting and preventing fraudulent transactions, unauthorised account access, bonus abuse, and multi-accounting
• Communications: Sending transaction confirmations, security alerts, account notifications, and (where consented) promotional communications
• Platform improvement: Analysing aggregated, anonymised usage data to improve jiliasa's services, game selection, and user experience

jiliasa does not sell, rent, or trade your personal data to third-party advertisers or data brokers.

Under the Data Privacy Act of 2012, jiliasa processes personal data on the following legal grounds:

1. Contractual necessity: Processing required to perform the services you have requested — account registration, deposits, withdrawals, and gameplay
2. Legal obligation: Processing required to comply with PAGCOR licensing requirements, AML regulations, NPC registration, and other applicable Philippine laws
3. Legitimate interests: Processing for fraud prevention, security, responsible gaming monitoring, and platform analytics — where these interests are not overridden by your data protection rights
4. Consent: Processing for marketing communications and optional analytics features, where you have provided clear, informed, and freely given consent

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5.1 Third-Party Service Providers

jiliasa shares personal data with carefully selected third-party service providers who assist in delivering our services. These include: payment processors (GCash/Maya/BPI/BDO), game software providers (JILI and other licensed providers), identity verification (KYC) service providers, IT infrastructure and cloud service providers, and customer support platform providers. All third-party processors are bound by data processing agreements requiring them to process data only on jiliasa's instructions and in compliance with RA 10173.

5.2 Regulatory Disclosures

jiliasa may be required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine government authorities pursuant to applicable law, court order, or regulatory requirement. jiliasa will disclose only the minimum data necessary to fulfil any such obligation.

5.3 Cross-Border Transfers

Some of jiliasa's third-party service providers may be located outside the Philippines. Where personal data is transferred internationally, jiliasa ensures that appropriate safeguards — including contractual clauses consistent with NPC standards — are in place to protect the data to a standard equivalent to RA 10173.

jiliasa retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law:

• Active account data: Retained for the duration of your account's existence plus 5 years after closure, as required for AML compliance
• Transaction records: Retained for a minimum of 5 years per AMLC requirements
• KYC documents: Retained for 5 years following account closure
• Support communications: Retained for 2 years following resolution of the relevant inquiry
• Technical/log data: Retained for up to 12 months for security and fraud prevention purposes

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

jiliasa uses cookies and similar tracking technologies on jiliasa.club for the following purposes:

• Essential cookies: Required for platform functionality — session management, login state, security tokens. Cannot be disabled without impairing platform use.
• Analytics cookies: Used to understand how players navigate and use the platform in aggregate. Data is anonymised before analysis.
• Preference cookies: Store your language and display preferences to personalise your jiliasa experience.

jiliasa does not use third-party advertising cookies or behavioural tracking cookies for targeted advertising purposes. You may manage cookie preferences through your browser settings. Disabling essential cookies will impair your ability to log in and use jiliasa Casino.

jiliasa implements technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• SSL/TLS encryption on all data transmissions between your device and jiliasa servers
• Encrypted storage of passwords using industry-standard hashing algorithms
• Two-factor authentication (OTP via SMS) for account login and high-value transactions
• Access controls restricting employee access to personal data on a need-to-know basis
• Regular security audits and penetration testing of jiliasa's infrastructure
• Intrusion detection and automated fraud monitoring systems

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliasa:

• Right to be informed: The right to know how your personal data is being collected, processed, and used — as described in this Policy
• Right to access: The right to request a copy of the personal data jiliasa holds about you
• Right to rectification: The right to correct inaccurate or incomplete personal data in your jiliasa account
• Right to erasure/blocking: The right to request deletion or blocking of personal data where processing is no longer necessary, subject to overriding legal retention requirements
• Right to object: The right to object to processing of your personal data based on legitimate interests, including direct marketing
• Right to data portability: The right to receive your personal data in a structured, commonly used format
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights under RA 10173 have been violated

To exercise any of the above rights, contact jiliasa's Data Protection Officer via [email protected]. jiliasa will respond to verified requests within 15 business days, consistent with NPC guidelines.

jiliasa Casino is strictly for individuals aged 21 years and above in compliance with PAGCOR regulations. jiliasa does not knowingly collect personal data from individuals under 21 years of age. If jiliasa discovers that personal data has been collected from a person under 21, that account will be immediately suspended, data will be deleted, and any balance held in the account will be handled in accordance with PAGCOR regulatory requirements.

If you believe a minor has created an account on jiliasa, please contact support immediately at [email protected].

jiliasa may update this Privacy Policy periodically to reflect changes in our data practices, regulatory requirements, or platform features. When material changes are made, jiliasa will notify registered players via the email address on file and display a prominent notice on jiliasa.club for a period of at least 14 days before the changes take effect.

The "Last updated" date at the top of this Policy reflects the most recent revision. Continued use of jiliasa Casino after the effective date of a revised Policy constitutes acceptance of the updated terms.

For privacy-related inquiries, to exercise your data rights, or to contact jiliasa's Data Protection Officer (DPO), please use the following contact details: